Engram trains models on the knowledge and context that make each customer's work unique. Making that useful in practice means understanding their workflows and solving the last-mile problems that arise when our systems meet real data, code, and users.

We're looking for a Product Engineer - Agents & Harnesses to work closely with our researchers and customers to build, evaluate, and deploy agents that use Engram. You’ll explore how our models behave in real world environments, and solve last mile deployment problems yourself. You’ll turn successful deployments into repeatable approaches and a playbook that help us reach more customers.

Work with researchers to prototype and evaluate workflows that use Engram.

Work directly with customers to understand their workflows, identify useful applications for Engram, and define what a successful deployment looks like.

Develop evaluations with researchers and customers to understand where agents succeed, where they fail, and what changes improve performance

Build integrations and solve last-mile deployment problems across customer data, application code, and our systems.

Own customer issues through resolution: diagnose failures, implement and ship fixes yourself, and verify that they work in the customer's environment.

Build evaluations with customers to measure quality, latency, and cost; use the results to improve deployments alongside our researchers and engineers.

Package successful approaches into reusable agent integrations, evaluation tools, and deployment playbooks that support Engram's distribution.

Product Engineer, Agents & Harnesses

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Engram

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