Rivet Quality Manager at Rivet responsible for building and leading quality across the company from prototype to shipped product. Owns supplier quality, in-house quality engineering, QMS, software quality, and compliance.
Responsibilities
Rivet Industries builds rugged hardware and software for defense and industrial frontline workers. We are looking for an experienced Quality Manager to build and lead quality across the company, from the first prototype through shipped product in the field.
This is the first dedicated quality leadership role at Rivet. You will own the quality system end to end, grow a small team, and set the standard our contract manufacturers, suppliers and internal teams build to. Our products are made with contract manufacturers overseas today, and we are standing up US manufacturing alongside them, so you will build a quality program that works across both.
Supplier quality: contract manufacturer and component supplier quality, including audits, qualification, incoming inspection, SCARs and supplier scorecards
In-house quality engineering: inspection plans, process controls, first article inspection and line quality for our US builds
Company quality system: the QMS itself, including ISO 9001 certification (with a path toward AS9100), document control, internal audits, CAPA and management review
Software quality: release quality standards and test gates for the software that ships on and with our hardware, in partnership with Software
Compliance: oversight of trade compliance, regulatory and product certifications, environmental compliance and safety
Define and run Rivet's quality strategy, policies and metrics, and report quality performance to Operations and executive leadership
Build, implement and maintain a QMS that achieves ISO 9001 certification and scales toward AS9100 and defense customer requirements
Lead supplier and contract manufacturer quality: qualification audits, quality agreements, process audits, SCARs and corrective action through closure
Set up quality for US in-house manufacturing, including inspection, first article inspection, process controls and nonconforming material review
Own quality gates across NPI: DFM/DFT input, PFMEA and control plans, build readiness reviews and production release criteria
Qualification
Deep working knowledge of quality toolsAbility to work across engineeringAbility to meet UExperience in defenseExperience with exportASQ certification (CQE
Required
Bachelor's degree in engineering or a related technical field
10+ years in quality engineering or quality management for electronic or electromechanical hardware
5+ years leading quality teams or a quality function
Hands-on experience managing contract manufacturers and suppliers, including overseas (Asia) manufacturing
Experience building or running an ISO 9001 QMS and leading a company through certification or surveillance audits
Deep working knowledge of quality tools: FMEA, control plans, SPC, MSA, first article inspection, 8D and root cause analysis
Experience taking products from NPI through volume production
Ability to work across engineering, operations and leadership, and to set direction without a large existing team
Willingness to travel to contract manufacturers and suppliers (domestic and international)
Ability to meet U.S. export control (ITAR) requirements
Preferred
Experience in defense, aerospace or other regulated hardware (AS9100, MIL-STD-810, MIL-STD-461, DFARS flow-downs)
Startup or early-stage experience building a quality function from the ground up
Experience standing up a new US factory or production line
Familiarity with IPC-A-610 / J-STD-001 workmanship standards
Experience with export, environmental and product certification programs
Experience with a PLM/QMS system (for example Arena)
ASQ certification (CQE, CQM/OE or CRE) or Six Sigma Black Belt
