Crusoe Senior Data Center Operations Engineer at Crusoe responsible for operating and scaling GPU-powered data centers. Leads troubleshooting, incident response, and operational improvements across multiple sites.
Responsibilities
Crusoe is seeking a Senior Data Center Engineer to help operate and scale our rapidly growing AI cloud infrastructure. In this hands-on technical leadership role, you'll ensure the reliability and performance of our GPU-powered data centers, lead complex troubleshooting and incident response, and drive operational improvements across our sites.
You'll work closely with engineering, facilities, and operations teams while mentoring junior engineers and helping establish best practices across our expanding infrastructure footprint.
What You'll Be Working On
Hardware Operations: Lead troubleshooting, break-fix activities, and complex investigations involving GPU servers, compute, storage, and supporting infrastructure.
Incident Response: Serve as the senior technical escalation point, coordinating engineers and technicians to resolve critical infrastructure issues.
Site Operations: Oversee support tickets, prioritize technician workloads, and drive timely completion of hardware repairs and deployments.
Facilities Coordination: Partner with vendors, landlords, and facilities teams to resolve power, cooling, and infrastructure issues.
Infrastructure Reliability: Lead site audits, identify operational risks, and implement improvements to increase uptime and efficiency.
Remote Support: Troubleshoot and support remote data center locations using monitoring and out-of-band management tools.
Technical Leadership: Mentor junior engineers and contribute to cross-site initiatives, documentation, and operational best practices.
Operational Support: Manage infrastructure changes and participate in an on-call rotation.
What You'll Bring to the Team
Qualification
Advanced troubleshooting skillsExperience with AI infrastructureAt Crusoe
Required
Strong hands-on experience supporting mission-critical data center environments
Advanced troubleshooting skills
Preferred
Experience with AI infrastructure, GPU clusters, or high-performance computing (HPC).
Familiarity with direct liquid cooling (DLC) and high-density data center environments.
Scripting experience with Python or Bash.
Relevant certifications such as CompTIA Server+ or CCNA.
Experience improving operational processes in a fast-growing cloud infrastructure organization.
At Crusoe, you'll work with cutting-edge AI infrastructure, tackle complex engineering challenges, and help build the cloud platform powering the future of artificial intelligence. Join a team where your expertise will directly impact the reliability, scalability, and success of our rapidly growing business.
