Regent Cybersecurity & IT Operations Intern at REGENT supports IT and cybersecurity operations, focusing on identity management and CMMC compliance. The role involves hands-on work with real IT tickets and documentation to maintain security posture.
Responsibilities
REGENT's IT and Cybersecurity Operations team keeps the systems, identities, and infrastructure behind our Seaglider program running safely and reliably, and this internship is a chance to learn that discipline firsthand. You'll work alongside the team on real tickets and real user administration all while picking up the habits of methodical, security-minded IT work. You'll get a genuine window into what it takes to prepare a growing company for CMMC compliance, contributing documentation and evidence-gathering support that the organization relies on for its security posture.
This role sits within People & Places at our Callahan HQ in North Kingstown, working within the IT & Infrastructure Department as they enable REGENT's mission to reinvent coastal transportation with Seagliders. The team believes in teaching the discipline of enterprise IT and cybersecurity from the ground up, so you'll be guided rather than thrown in, with real exposure and real contributions scaled to what you're ready for. If you're a student who's curious about how enterprise IT and security actually work day-to-day, and you want hands-on experience that goes beyond a classroom, you'll find a thoughtful team here ready to help you grow into the field.
Work Real Tickets: You'll handle genuine IT support requests alongside the team, from account issues to access requests, learning how a real enterprise ticket queue operates.
Manage Identity and Access: You'll get hands-on practice creating and managing users and groups, setting permissions, resetting passwords, and configuring MFA in Active Directory and Entra ID.
Troubleshoot Across Platforms: You'll work across Windows, Mac, and Linux environments, learning to isolate what changed, scope a problem, and rule things out methodically before making a fix.
Support CMMC Compliance Work: You'll contribute lightweight but genuine documentation to the team's CMMC compliance effort, helping build an evidence trail that actually holds up.
Document as You Go: You'll keep clear notes on changes you make and assets you touch, and may sketch simple network diagrams that others on the team can use later.
Bridge Technical and Non-Technical Teams: You'll help non-technical staff resolve everyday issues while documenting clearly enough for IT and security colleagues to follow your work.
What You'll Bring
Windows and Identity Fundamentals: You're comfortable in Windows environments and understand the basics of Active Directory and Entra ID, including what a security group actually is.
A Security-First Mindset: You think about phishing, least privilege, patching, and MFA by default, and you understand why logging and clear documentation matter.
Methodical Troubleshooting Instincts: You approach problems by isolating what changed and scoping the issue, and you know when to pause and ask before touching something you're unsure of.
