Breakmark Property Manager at Breakmark managing two boutique hospitality properties in Tampa Bay, FL. Responsible for guest experience, team leadership, operations, and shaping operating playbook for the brand.
Responsibilities
As Property Manager, you'll run two boutique properties on Florida's Gulf Coast. You'll own the guest experience, the team and the numbers on site, and you'll help shape the operating playbook the brand takes to every new property. It's a hands-on role for someone who likes building as much as running: some processes are in place, many are still yours to set up.
Run day-to-day operations at both properties: guest experience, housekeeping, maintenance, front office and vendors.
Own the guest journey from booking to post-stay, and bring the brand to life in every interaction, even in a low-touch, self-service model.
Write and roll out SOPs and service standards for housekeeping, maintenance, guest communication and quality inspections.
Run the tech stack day to day (PMS, digital access, guest messaging) and flag what should be improved or automated.
Manage the property budgets and track occupancy, ADR, RevPAR, costs and guest review scores, working with revenue management on pricing.
Hire, train and lead the on-site team and manage third-party partners, including F&B operators.
Lead the launch of new amenities and upgrades on site, working with the design and development team.
5+ years in hotel operations, including at least 2 years managing a property, department or team.
Experience in boutique, lifestyle or independent hospitality, where the guest experience is the product.
A builder's mindset: you have set up processes, SOPs or a department from scratch, ideally during a pre-opening or repositioning.
Comfort with hotel tech: PMS (e.g. Opera, Cloudbeds), keyless entry, OTAs and guest messaging tools.
Qualification
5+ years in hotel operationsAt least 2 years managing a propertyExperience in boutiqueWork with a small
Required
5+ years in hotel operations
At least 2 years managing a property, department or team
Experience in boutique, lifestyle or independent hospitality
Comfort with hotel tech including PMS and guest messaging tools
Working knowledge of property budgets and KPIs
Based in or willing to relocate to Tampa Bay area
Preferred
Shape the guest experience and operating standards of a growing boutique brand from early on.
Work with a small, hands-on team that moves fast and backs new ideas.
Grow with the portfolio as the company expands into new markets.
