Manager, Product Operations

New York, NYfull timeOn Site

senior

$100k–$130k

H1B: no

Hearst Manager, Product Operations at Hearst leads cross-functional program leadership and operational systems to improve execution and team effectiveness. The role involves driving alignment, planning operations, tooling, and integrating AI and automation to enhance collaboration.

Responsibilities

As Manager, Product Operations, you’ll work across teams to drive alignment, improve execution, and create the operational foundations that help teams deliver better outcomes.
This role spans program leadership, workflow design, planning operations, tooling, team enablement, and organizational effectiveness. You’ll partner closely with stakeholders across product, engineering, design, newsrooms, advertising, finance, and marketing to help complex initiatives move forward with clarity and momentum.
You’ll also help identify opportunities to leverage AI, automation, and emerging technologies to improve collaboration, execution, and team effectiveness.
This is an ideal role for someone who enjoys solving operational challenges, leading cross-functional work, and building better ways for teams to operate at scale.
Cross-Functional Program Leadership
Drive execution of high-priority, cross-functional initiatives that align with organizational goals and measurable business outcomes.
Coordinate across teams to reduce dependencies, improve alignment, and increase execution clarity.
Support leadership in operationalizing strategic priorities across the product organization.
Facilitate workshops, planning sessions, retrospectives, and operational reviews that drive alignment and accountability.
Operational Systems & Planning
Own and evolve planning cadences including quarterly roadmapping, intake processes, prioritization frameworks, and operational governance.
Build scalable workflows, operational systems, and documentation practices that improve consistency and visibility across teams.

Qualification

AI-Native and Highly CuriousYou naturally connect peopleBuilder MentalityYou are proactiveOutcome-OrientedStrong Facilitator & CommunicatorOperationally ExcellentYou are highly organizedYou follow through on commitments

Required

AI-Native and Highly Curious
You actively experiment with AI tools and workflows in your own work and are excited about helping organizations adapt to AI-enabled ways of operating. You think beyond “using AI tools” and toward redesigning systems and workflows around new capabilities.
You naturally connect people, processes, tools, and information into scalable operational systems. You see patterns, bottlenecks, and opportunities others miss.
Builder Mentality
You are proactive, resourceful, and comfortable building from ambiguity. You enjoy creating structure where none exists and iterating quickly.
Outcome-Oriented
You focus on measurable impact and understand how operational improvements influence team effectiveness, product outcomes, and business results.
Strong Facilitator & Communicator
You can align stakeholders across disciplines, facilitate productive discussions, and communicate clearly with both leadership and execution teams. People love working with you.
Operationally Excellent
You are highly organized, detail-oriented, and capable of managing multiple complex initiatives simultaneously without losing momentum.
You follow through on commitments, build strong relationships, surface challenges you're facing openly and honestly, and consistently improve the systems, documentation, and teams around you.

Benefits

Dental
Vision
PTO
Parental Leave
Wellness

Company

Hearst

View company page

Source: greenhouse

Active within the past hour

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