Dandy Shipping Supervisor at Dandy overseeing shipping operations and team leads across multiple shifts. Responsible for staffing, performance, and operational improvements.
Responsibilities
We are looking for a Shipping Supervisor to join our rapidly growing venture-backed company. This role requires a leader who can own a fast-moving shipping operation, develop strong team leads, drive operational improvements, and ensure accurate, on-time shipping across multiple shifts.
This is an opportunity to help shape the department, strengthen processes, and build a team that can scale with our growth. You will own staffing, performance, carrier readiness, and package traceability while partnering with Packaging, Production, and teams at other Dandy locations. Your scope will also include receiving incoming packages and materials, maintaining inventory accuracy, and ensuring production areas have the supplies they need.
Team Leadership & Development
Lead, coach, and develop two Shipping Team Leads and approximately 40-50 associates across all shifts, establishing clear expectations for performance, attendance, quality, and accountability.
Own staffing plans, training, and resource allocation to meet shipping demand while improving productivity and managing labor costs.
Shipping Execution
Oversee daily shipping operations, from receiving finished goods from Packaging through sorting, carrier and service level verification, staging, and carrier pickup.
Coordinate receiving and material replenishment activities to support production needs and inventory accuracy.
On-Time Shipping Performance
Own daily shipping performance by aligning staffing and priorities around must-ship volume, urgent orders, late-risk shipments, and carrier cutoff times.
Establish and monitor metrics for on-time shipping, shipping accuracy, productivity, and scan compliance.
Process Improvement
Qualification
3+ years of experience leading shippingStrong self-motivationExperience with inventory countsExperience with WMSWorking knowledge of Excel
Required
3+ years of experience leading shipping, fulfillment, warehouse, or related operations in a fast-paced environment
Experience coaching team leads and managing hourly associates, including performance management, attendance, training, and development
Demonstrated ability to improve processes and deliver measurable results in productivity, accuracy, cost, or on-time performance
Experience planning staffing and balancing labor resources against changing operational demand
Ability to break down complex problems into manageable steps and help teams work through ambiguity
High level of comfort with digital tools, technology, and operational data
Strong attention to detail and organizational skills
Strong self-motivation, ownership, and ability to work with multiple stakeholders to drive improvement initiatives to completion
Excellent communication and stakeholder management skills
Experience with inventory counts, inventory accuracy, and material flow in a manufacturing or fulfillment environment
Experience with WMS, ERP, and/or MES/MRP systems
Working knowledge of Excel, Google Sheets, or other spreadsheet software
