Fanaticsfbg Business Operations Associate at Fanatics manages the systems behind Fanatics ONE benefits and ensures accurate budget charging. The role involves owning ticket pricing and billing for the loyalty program's ticket inventory.
Responsibilities
TicketManager and ticket inventory
Own pricing for our tickets and suites, and keep it current as the market changes
Apply the team's pricing approach and flag any price that looks off
Make sure the right team or business pays for the seats it uses
Work with Event Production so our ticket records match what happened at each event
Report on how our tickets get used, including seats that go unclaimed
Manage day-to-day operations of Fanatics Fest ticketing
Intake and systems
Run our request intake day to day, so every request gets to the right team with a cost and a timeline
Keep our records and budget codes clean so reports don't need fixing by hand
Build automations and small tools that replace manual tracking
Show teammates how to submit requests and expenses the right way
Qualification
Details matter to youExperience and skills
Required
Details matter to you. When you spot a miscoded expense or a mispriced seat, you fix it right away.
You can look at a complicated process that runs across several teams and systems and work out how the pieces fit together.
Building things is how you solve problems. If a task gets done by hand every week, you want to automate it, and you enjoy making the work easier for everyone around you.
You work well with people on other teams, and you know how to ask a busy colleague for help in a way that's easy to say yes to.
When something is waiting on someone else, you follow up until it's done.
Experience and skills
1 to 2 years of experience in operations, finance, ticketing or a related field
Has worked hands-on in a database or workflow tool such as Airtable
Comfortable using AI tools in your everyday work
Strong spreadsheet skills in Excel or Google Sheets
A working knowledge of budgets and basic accounting, or the ability to pick it up quickly
Experience with a ticketing platform or an expense tool is a plus