Responsibilities

GTM generalists at TypeSafe set up and evolve the foundational systems and processes that ensure that TypeSafe can offer a great sales and support experience to our customers. We own everything from first contact with a customer, through trial/POC, procurement/contracting and signature, to post-sales customer support. We also develop all the tooling that ensures we can operate rapidly and support a customer base that is growing incredibly fast. As a result, this role is extremely varied and encompasses parts of what might be called Account Executive, Customer Support, and even Strategy & Operations at other startups.
Work across the GTM stack. Shape strategy and drive execution across marketing, sales, and customer success. Identify growth opportunities, run experiments, and turn experiments into playbooks.
Own customer relationships and outcomes. Work directly with customers from initial conversations through onboarding and ongoing adoption. Understand their goals, help them get value from the product, and bring their feedback into product and GTM decisions.
Build systems that help the GTM team scale. Create the playbooks, workflows, and automations that make the team more effective. Use AI and other tools to reduce manual work and improve how we operate.
We are looking for people who are
Impact-maxxers: You focus on the work that will make the biggest difference. You move quickly, measure results, and adapt when something isn’t working.
General athletes: You can problem solve fluently across domains such as sales, operations, and customer success, and pick up anything you don't know quickly.
Technophiles: You’re passionate about technology and AI, and you love building. You’re quick to learn new tools and excited to put them to work solving real problems.
Have high agency: You set goals and execute independently, turning ambiguous problems into clear plans and following through. Former founder experience is a plus.
Demonstrate customer empathy: You’re curious about what customers need and what’s getting in their way. You listen closely, build trust, and work alongside them to solve their problems.
Life at TypeSafe
We’re a small, flat, close-knit team dedicated to real-world impact preparing the world for Transformative AI. Our team works fully in-person in our San Francisco office near Embarcadero station. We love what we do and care about our work a lot.

Operations - GTM at Typesafe AI · LumiJobs

Operations - GTM

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Typesafe AI

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