Solutions Consultant, Post Sales, Commercial at Ramp · LumiJobs

Responsibilities

Solutions Consultant, Post-Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers. You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers.
You'll collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. This role requires strong technical skills — comfort with APIs, ERP systems, and integration architecture — paired with the communication ability to translate complexity into clear business value for finance and operations stakeholders.
This role is specifically focused on Enterprise and Strategic Enterprise customers, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
Evaluate customer requirements for expansion opportunities, assessing fit through use-case analysis, ROI assessments, and technical scoping
Design and recommend best-fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
Support Account Managers on technical workstreams, ensuring faster time-to-value during product rollouts and expansions
Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base

Solutions Consultant, Post Sales, Commercial

Responsibilities

Qualification

Required

Benefits

Company

Ramp

More roles at Ramp