Senior Content Author (AEM)

San Josefull time

On Site

senior

H1B: no

Criticalmass The Senior Content Author (SCA) is responsible for creating and maintaining high-quality web content using content management systems. The role involves working independently, troubleshooting web applications, and collaborating with creative and UX teams.

Responsibilities

Work closely with various teams including creative and user experience experts to ensure that digital content works well for users, making it easy for them to take the next step.
Communicate directly with clients in Jira tickets, emails and on Teams calls.
Troubleshoot complex issues in existing web applications.
Proactively look for ways to improve standards and processes.
Create and update documentation on content management processes and best practices.
Be an active part of the content team by sharing ideas, learning from others, and improving how we manage content.

Qualification

English Proficiency (B2+ readingExcellent attention to detailKnowledge in Agile methodologies

Required

English Proficiency (B2+ reading, writing, and conversation).
4+ years of experience working with content management systems (AEM, Sitecore, TeamSite)
Excellent attention to detail.
Knowledge of Cross-browser and Responsive development
Familiar with basic front-end technologies such as HTML, CSS and JS.
Experience manipulating and administering website content.
Familiar with JIRA or similar issue tracking tool
Experience using best practice version control methodologies.
Knowledge in Agile methodologies is a plus.
Familiarity with data transfer formats popular in web applications (eg. JSON, XML)

Preferred

Knowledge in Agile methodologies

Benefits

Parental Leave

Company

Criticalmass

View company page

Source: greenhouse

Active within the past hour

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