Engineering Manager - FDE MX

México · Remotefull time

Remote

senior

H1B: no

Toku Engineering Manager at Toku leading the Forward Deployed Engineering team in Mexico to implement and integrate Toku's payment collection solutions for enterprise clients. Manage technical client relationships and drive team development and delivery quality.

Responsibilities

Lead a team of 3-6 Forward Deployed Engineers implementing and integrating Toku in enterprise clients
Serve as technical counterpart to clients during pre-sales, implementation, and post go-live
Ensure successful implementations on time and managing scope, risks, and expectations
Identify patterns among clients and convert custom solutions into reusable capabilities
Define the team's implementation playbook including standards, documentation, internal tools, and AI workflows
Stay technically close by participating in architecture decisions, code reviews, and complex problem solving
Hire, train, and develop the team promoting autonomy, feedback, and continuous learning

Qualification

Excellent communication

Required

4+ years experience as Software Engineer building and scaling digital products
Ability to work in ambiguous contexts and help team solve complex problems
Strong technical judgment balancing speed, maintainability, scalability, and quality
Experience using AI tools in development and driving adoption within teams
Excellent communication, influence, and leadership skills
Experience in client-facing roles including implementations, integrations, and solutions engineering

Company

Toku

View company page

Source: ashby

Active within the past hour

Remote-friendly

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