ShyftOff Customer Service Representative at ShyftOff provides remote customer support for leading brands across various industries. This role offers flexible scheduling and independent contractor status.
Responsibilities
Help customers answer questions, resolve issues, and deliver exceptional service
Select available shifts in 30-minute increments and accept opportunities that fit your schedule
Operate as a 1099 independent contractor with freedom to choose which opportunities to accept
Complete program-specific qualifications, certifications, and onboarding requirements
Qualification
We're looking for dependableStrong problem-solving abilitiesModern computerQuietLocationHow to Get StartedSign up
Required
We're looking for dependable, customer-focused independent professionals who take pride in delivering great service.
3+ years of customer service experience preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities, empathy, and active listening skills.
Ability to fulfill accepted service commitments and meet client quality standards.
Comfortable navigating multiple computer systems and learning new technology.
Modern computer, USB headset, and reliable hard-wired internet connection (25 Mbps minimum).
Quiet, professional workspace suitable for customer calls.
Ability to complete program-specific qualifications, certifications, and onboarding requirements.
Location: Remote, United States only. Eligibility is limited to ShyftOff-approved states.
How to Get Started
Sign up: Create your free ShyftOff account, complete your application, and submit your video interview.
