Premiertruck Service Shop Supervisor at Premier Truck Group manages technical staff and provides training and diagnostic support. Ensures quality control and assists service sales staff with documentation and diagnostic procedures.
Responsibilities
Maintain high level of product and technical knowledge through study and hands-on experience
Maintain skill summary of technical staff and recommend technical needs
Provide technical and administrative training for Technicians
Provide timely on-the-job assistance to Technicians
Review diagnostic results before major repairs
Provide diagnostic and test drive assistance on the service lane
Quality check and road test work performed on vehicles
Assist service sales staff in documenting Repair Order complaint, cause, and correction
Administer pay for technical staff per company policies
Qualification
High school diploma or equivalentFactory Training Credentials
Preferred
High school diploma or equivalent. Two to three years of service experience or equivalent combination of education and experience.