As a member of Decagon’s Agent Strategy team you will partner closely with customers to guide deployments, support adoption and ensure they have the tools and insight they need to achieve meaningful outcomes. You will work cross functionally with Product and Engineering to surface customer needs, solve challenges and help shape how our technology performs in real world environments. This role blends relationship management with hands on execution and is ideal for someone who thrives in a fast paced setting and wants to have a direct impact at a high growth company.

Play a key role in shaping the Agent Strategy function and laying the groundwork for how it operates at Decagon

Build meaningful and long-lasting partnerships with our customers, and act as your customers' strategic advisor

Co-pilot with your customers throughout their deployment journey, from early stages of project scoping all the way to full adoption and value realization

Continuously learn and upskill your expertise in our product features and functionality, as well as wider AI industry context to become an expert in best practices

Expertly communicate with customer stakeholders, from individual contributors all the way to C-level executives

Identify and support new projects and initiatives to best support our team and customers

Collaborate with Agent Product & Engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs

Agent Strategy Manager - Spanish Speaking

Responsibilities

Qualification

Required

Benefits

Company

Decagon

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