Senior Product Manager, Fulfillment at Flexport · LumiJobs

Responsibilities

As a Senior Product Manager on Flexport's Warehouse Management System (WMS), you will own the software that runs work inside the warehouses fulfilling orders for Flexport merchants. You will set the product vision for your area of a modern, scalable WMS and partner with engineering, design, warehouse operations, and business teams to ship it. Your work shapes how fast, accurate, and cost-efficient fulfillment is for merchants of every size.
Omnichannel Fulfillment at Flexport
Omnichannel fulfillment sits at the heart of Flexport's mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we help merchants deliver faster, more efficiently, and at lower cost. The WMS is the execution layer underneath all of it: it turns merchant orders and inventory into physical work on the warehouse floor. Learn more about Flexport Omnichannel here.
Lead product strategy for your WMS area: Define the vision, goals, and roadmap for the warehouse execution capabilities you own, in line with the broader WMS and Omnichannel strategy.
Own the product lifecycle: Drive features from discovery and BRDs through launch and iteration, tying each to merchant and business outcomes.
Drive platform evolution: Contribute to the migration and consolidation of warehouse systems onto Flexport's WMS, including regression testing, cutover planning, and risk management with warehouse partners.
Partner with warehouse operations: Work with operations and site teams to turn floor-level workflows, constraints, and exceptions into scalable product capabilities.
Partner cross-functionally: Align engineering, design, data science, and adjacent product teams (inventory, inbounds, outbounds, returns, merchant APIs and reporting) on priorities and integration points.
Champion customer and operator insight: Gather feedback from merchants, warehouse associates, and operations leaders to guide prioritization.
Communicate with leadership: Report progress, trade-offs, and risks to senior leaders across Flexport and key customers.
Measure and iterate: Define and track metrics for your area, such as cycle time, accuracy, throughput, and cost per order.
Mentor: Coach junior product managers and raise the bar for product craft on the team.

Senior Product Manager, Fulfillment

Responsibilities

Qualification

Preferred

Benefits

Company

Flexport

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