Sales Operations Manager (Starlink Local Sales)

Hawthorne, CAfull time

On Site

mid

H1B: no

SpaceX The Sales Operations Manager leads sales strategy and operations for Starlink’s national local field sales force across the US. This role manages analytics, workforce planning, and performance management to optimize door-to-door sales efforts.

Responsibilities

Own the analytics on where the US field sales force is working door-to-door and where it should work next, from market and metro down to ZIP, neighborhood, and route
Build and maintain the metrics that run the field, including doors worked, contacts, sales, activations, activation rate, revenue per rep-day, and sale quality, cut by market, team, and tenure
Use addressable households, penetration, density, historical yield, and cost per activation to rank markets and recommend where to concentrate, test, or pull back coverage
Build the workforce plan for a large national field force, including hiring, ramp, attrition, span of control, and how many sellers, leads, and managers each market needs and when
Track ramp curves by hiring cohort and partner with Recruiting and field leadership so headcount is added where it will produce, and paused where turnover or slow ramp is destroying yield
Run the operating cadence for local sales, including weekly market reviews and an activation forecast the field can deliver
Define territory and route assignment, and the scorecard the field manages to, so sellers are measured on quality activations rather than raw activity
Write SQL against sales, activation, and workforce data, and own the reporting so leaders share one definition of an active rep, a worked door, a sale, and an activation
Build and iterate compensations plans to ensure optimal incentive structures
Partner with sales, finance, marketing, and sales systems to keep field activity captured cleanly and to remove bottlenecks between the knock, the sale, the install, and activation
Optimize sales systems / CRM to track progress & accountability at scale
Report on field performance and workforce plans, presenting insights and recommendations directly to Starlink leadership

Qualification

Bachelor’s degree in businessProficiency in SQLHands-on workforce planningStrong judgment on field metricsExperience with routing

Required

Bachelor’s degree in business, economics, engineering, analytics or STEM discipline
5+ years of experience in sales operations, sales strategy, sales analytics, business operations, or workforce planning
3+ years of experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)

Preferred

Proficiency in SQL, with demonstrated ability to analyze large datasets and turn them into a decision on where to deploy people and what to change
Experience supporting a large door-to-door, in-home, or other distributed field sales force, on the order of hundreds to thousands of sellers.
Hands-on workforce planning, including hiring plans, ramp curves, span of control, attrition, and market capacity
Strong judgment on field metrics, including which measures predict revenue and which only count activity
Experience with a BI tool such as Power BI, Metabase and with analysis at the scale of a national field organization
Experience with routing, territory design, or sales compensation for a field sales organization
Excellent communication and presentation skills, with a track record of putting a recommendation in front of sales and executive leaders and driving it to a decision
Comfort operating across many US markets at once, with uneven data quality and a plan that changes weekly

Company

SpaceX

View company page

Source: greenhouse

Active within the past hour

More roles at SpaceX

Aerospace Software Engineer New Grad - Aerospace Software

Hawthorne, CA

Construction Surveyor

Starbase, TX

Principal Software Engineer, CDN (Starlink)

Hawthorne, CA

Sr. Global Supply Manager (Falcon/Dragon/Starfall)

Hawthorne, CA

Boost Your Interview Chances

Improve Resume Match Score

Free

Your Score

9.0

Strong Applicant

Must-Have Skills for This Role

SQL

Optimize my Resume

Apply Faster with Autofill

Free

Save your profile once. LumiJobs pre-fills the employer's application form so you stop re-typing the same answers on every site.

Apply With Autofill

Or skip LumiJobs's tools and submit directly on the employer's career site.

Apply on Employer Site

Sales Operations Manager (Starlink Local Sales) at SpaceX · LumiJobs