Scientific Account Manager, AI & Biotech

Lausannefull time

On Site

senior

H1B: no

Adaptyv Scientific Account Manager at Adaptyv managing AI-lab and biotech customer accounts to ensure project success and revenue growth. Own the customer relationship from project kickoff to delivery and identify opportunities for account expansion.

Responsibilities

Our customers are AI labs and biotechs that design biology. They send us their designs, our automated lab runs the experiments, and they get the data back. The first experiment is only the start. We want every customer to run their next experiment with us, and the one after that.
You own a portfolio of AI-lab and biotech accounts after the first deal is signed. You make sure each project lands. You learn where each customer's research is going, and you turn that into the next order.
Run your accounts. You are the main contact for your customers, from project kickoff to delivery of results.
Keep projects on track. You work with the lab and our forward-deployed scientists, so timelines hold and customers always know where things stand.
Grow revenue. You find the next experiment, the larger campaign, the new team inside the same company. Renewals and expansion are your number.
Bring the customer's voice back. You tell product and the lab what customers need next.

Qualification

Account growth experienceScientific fluencyOrganized and reliableSelf-starterAI-nativeAt home in AI x bioApplication deadline

Required

Account growth experience. You have managed and grown accounts in biotech, life-science tools or technical B2B. You have grown accounts, not only kept them.
Scientific fluency. An MSc or PhD in biochemistry, protein engineering or a related field. You can read binding kinetics and expression data, and discuss assay design and results with a protein designer as a peer.
Organized and reliable. You hold timelines, and no customer email sits unanswered.
Self-starter. Nobody hands you a playbook. You see what an account needs and do it.
AI-native. It's 2026: you use Claude and similar tools every day to prepare, follow up and stay on top of your accounts, and you check what they produce.
At home in AI x bio. You follow protein design models and the labs that build them. A plus, not required.
Application deadline
We are reviewing applicants on a rolling basis.