SpaceX Sr. Accountant, SI Operations at SpaceX responsible for order-to-cash collections and managing receivables. Build scalable workflows and partner cross-functionally to preserve customer relationships.
Responsibilities
Build and maintain the playbook for outreach, disputes, dunning, service restrictions, and escalations; know when a case requires an exception
Review high-risk work (disputes, short payments, write-offs, account status changes, customer commitments) before it reaches a customer or affects the close
Own accounts through outreach, dispute resolution, payment application, and reconciliation when required
Protect the customer relationship while resolving the balance
Own DSO, aging, and collection performance; be accountable for improving those results
Keep the receivables ledger clean with cash applied, disputes documented, and every balance explainable
Partner with the billing and revenue accounting to fix root-cause issues, credits, adjustments, and uncollected balances
Deliver complete and accurate collections data on time for monthly and quarterly close
Work across Campfire, Salesforce, NetSuite, Stripe, Databricks, D365, and support queues
Use AI for repetitive work; review output before it reaches a customer or the books and incorporate what works into team operations
Qualification
Bachelor’s degree5+ years of experience in collectionsBachelor’s degree in accountingStrong Excel or Google Sheets skillsExperience using AI for repetitive workExcellent written
Required
Bachelor’s degree
5+ years of experience in collections, billing, accounts receivable, or order-to-cash
Preferred
Bachelor’s degree in accounting, finance, business, or other business discipline
Experience owning a receivables portfolio and its results (cash collected, aging, customer conversations)
Bachelor’s degree in accounting, finance, business, or related field
Experience owning a receivables portfolio and its results (cash collected, aging, customer conversations)
Comfort working across systems such as Salesforce, NetSuite, and billing platforms
Strong Excel or Google Sheets skills
Experience using AI for repetitive work
Excellent written, verbal, and interpersonal communication skills
