Senior Software Engineer II, Agentic AI

Required

• Performs other duties as assigned.
• Strong experience leading data center operations in a large enterprise, cloud, colocation, or high-growth infrastructure environment.
• Demonstrated ability to improve operational performance across multiple data center locations.
• Experience building scalable operational processes, playbooks, staffing models, governance routines, and performance systems.
• Strong understanding of data center on-site operations, including power, cooling, cabling, hardware support, maintenance, vendor management, change management, incident response, logistics, and customer-impact prevention.
• Experience operating against SLAs and improving performance in environments where availability, reliability, and execution quality are mission critical.
• Ability to lead in a highly complex, fast-moving, matrixed organization with multiple stakeholders and competing priorities.
• Strong understanding of data center growth challenges, including new site launches, capacity expansion, staffing readiness, vendor coordination, process standardization, and operational handoff.
• Experience supporting high-density compute environments, GPU infrastructure, liquid cooling, large-scale server deployments, and complex cabling environments is strongly preferred.
• Strong knowledge of data center critical infrastructure, including UPS systems, generators, transfer switches, power distribution, DC power systems, HVAC, cooling systems, liquid cooling, racks, structured cabling, and physical security.
• Ability to translate business, server, storage, networking, and customer requirements into practical data center operational needs.
• Strong vendor management and negotiation skills, with the ability to hold partners accountable while maintaining effective business relationships.