Okta Senior SMB Customer Account Executive manages and grows Okta’s small business customer base through upsell, cross-sell, and renewals. The role involves collaborating with product and technical teams to customize solutions.
Responsibilities
Develop and maintain strong relationships with existing customers to understand their evolving needs and business challenges
Develop and execute against an assigned quota and territory plan for current customer base by closing upsell, cross-sell, and connected renewal opportunities
Collaborate with product and technical teams to customize solutions that meet customer requirements
Demonstrate the value of additional software features or services to customers through presentations
Facilitate customer onboarding to new products sold and process sales orders
Monitor customer satisfaction and address any concerns or issues promptly
Reporting on sales achievement and forecasts
Collaborate with New business team to ensure success of customers
1+ years experience B2B closing sales experience OR 18+ months experience in a Sales Development role, prospecting and qualifying new leads
A proven track record of success selling to small to medium-sized businesses
Strong verbal and written communications skills
Building relationships with existing customers to push for add-on or incremental business
Qualification
Travel to customersInvolvement with IT/Security salesBS/BA degreeSupporting Your Well-BeingDriving Social Impact$136The Okta ExperienceWe are intentional about connectionOkta is an Equal Opportunity Employer
Required
Experience using a sales framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)
An understanding of selling in partnership with the channel ecosystem.
Demonstrated experience in collaborating effectively within the GTM ecosystem, including but not limited to: AEs, xDRs, SEs, RMs, CSMs, Partners
Located near an Okta office hub or in region
Travel to customers, events, and team offsites
Prior experience managing a territory based quota
Demonstrated sales experience with SaaS/Cloud products/services
Involvement with IT/Security sales
Confident presentation skills with the ability to run demos to C-level executives (decision makers)
BS/BA degree
Supporting Your Well-Being
Driving Social Impact
Preferred
The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$136,000—$204,000 USD
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$136,000—$204,000 USD
The Okta Experience
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
