Sumo Logic Sales Development Manager at Sumo Logic leads and mentors outbound Sales Development Representatives across multiple locations. Responsible for managing team activities, analyzing sales data, and improving sales development processes.
Responsibilities
Manage Inbound and Outbound SDRs daily, weekly, monthly and quarterly activities via SFDC. (e.g., call time, connect rates etc.) and report on weekly and monthly metrics
Build and maintain a knowledge base to become an expert on Sumo Logic products, sales personas, and services.
Identify and communicate recommendations for improvement in the areas of efficiency and productivity
Assist with hiring, onboarding, and promoting SDR team members
Work closely with Sales Ops & Biz Ops on creating standardized reports to track performance
Teach customer-centric engagement and value selling oriented qualification
Qualification
An established track record in managing
Required
Work closely with the AE Team to ensure a positive working relationship and maximize the impact and effectiveness of sales development efforts
Work with Marketing and Sales to ensure efficient prospect/customer information exchange and hand-off
4+ years of experience leading a sales development team for a technical product or SaaS company
An established track record in managing, mentoring a growing team of SDRs is essential
Deep understanding of interpreting data analytics and metrics to drive better decision-making
A familiarity with SaaS and/or subscription-based business sales models.
A desire for operational rigor and excellence - you thrive to foster growth and evolve processes to accelerate success