Implementation Consultant

Required

• 4+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar
• At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients
• Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices
• Proficiency in training customers on software solutions to address key workflows and business processes
• Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers
• Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development
• Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports
• Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members
• Ability to adapt quickly to changes in product features and respond strategically to meet customer needs
• Excellent interpersonal skills, including strong verbal and written communication skills, teamwork, and a commitment to exceptional customer service