Associate Director, HCP Engagement

Mettawa, IL, United Statesfull time

On Site

senior

H1B: yes

AbbVie Associate Director, HCP Engagement at AbbVie leads strategy, enablement, and governance of HCP-facing digital ecosystems including portals and integrations. This role manages a team and collaborates cross-functionally to support benefits verification, enrollment, access, and persistency.

Responsibilities

People Leadership
Develop and manage a team of functional leads plus supporting platform strategy
Set clear goals, performance expectations, and career development plans for direct
reports; conduct regular 1:1s and performance reviews.
Foster a cohesive team culture across the three focus areas, ensuring leads
collaborate rather than operate in silos (e.g., shared governance standards,
consistent vendor management practices, aligned intake processes).
Build team capability and succession depth; ensure no single point of failure across
portals, EHR integration, or vendor management.
Model and reinforce AbbVie’s leadership behaviors; coach leads on stakeholder
management, vendor negotiation, and technical-to-business translation skills.
Set strategic direction and roadmap for current and future HCP portals; hold the

Qualification

verificationPMP

Preferred

Familiarity with Salesforce Health Cloud or Salesforce Life Sciences Cloud.
Experience with EHR/eRx integration models for specialty pharmaceutical
Experience managing multi-vendor technology ecosystems supporting benefits
verification, prior authorization, or patient access programs.
Prior experience leading leads/managers (vs. only individual contributors).
PMP, Agile/Scrum, or vendor/contract management certification a plus.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.