Lab IT/OT Systems Administrator at Lila Sciences · LumiJobs

Responsibilities

The Lab IT/OT Systems Administrator is a hands-on technology role responsible for the day-to-day administration, troubleshooting, and continuous improvement of computing infrastructure inside Lila Sciences' laboratory environments. This role owns the layer of technology that sits between corporate IT and operational technology (OT), the workstations, edge compute, lab-area networking, and instrument-adjacent systems that enable autonomous science to run reliably.
Reporting to the Senior Director, OT Security and IT/OT Convergence, the Lab IT/OT Systems Administrator works in close partnership with the OT network architecture team, corporate IT operations, facilities/building automation, and laboratory operations leadership. The successful candidate is comfortable operating in a complex, fast-moving research environment where standard corporate IT practices do not always apply, where change control matters more than speed, and where the end users are scientists running irreplaceable experiments on highly specialized equipment.
This role is a key part of Lila's IT/OT convergence program. In addition to delivering day-to-day operational support, the person hired will contribute to the standards, device catalog, and playbooks that scale the function as the company grows, working under the direction of the Senior Director, OT Security and IT/OT Convergence.
What You'll Be Building
Lab IT Operations and Support
Provide day-to-day administration and troubleshooting for laboratory computing assets, including lab-area workstations, edge compute nodes, lab-supplied PCs, and dedicated lab-network infrastructure (switches, access points, cabling).
Respond to and resolve Lab IT incidents and service requests through the enterprise ITSM platform, applying appropriate prioritization for experiments in progress and time-sensitive scientific work.
Maintain a strong on-site presence across Lila's laboratory locations; observe how scientists and lab operators use technology in practice and proactively identify issues before they become tickets.
Coordinate scheduled maintenance windows for Lab IT systems in alignment with laboratory operations leadership; ensure changes do not disrupt active experiments.
Instrument-Adjacent and OT Boundary Support
Provide IT-side support for laboratory instruments and automated platforms, including networking, identity integration, agent deployment decisions, and image/configuration alignment with company standards.
Partner with the OT network architecture team, instrument vendors, and laboratory automation engineers to support new instrument deployments and changes, recognizing that instrument-connected systems require specialized handling distinct from standard corporate endpoints.

Qualification

Required Experience and EducationBachelor's degree in Computer ScienceTechnical ExpertiseStrong Windows administration skillsSolid networking fundamentalsDirect experience in a life sciencesFamiliarity with SD-WAN platforms (ePersonal AttributesDisciplined and methodical

Required

Required Experience and Education
Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field; equivalent professional experience considered.
2 to 5 years of hands-on experience in IT systems administration, with a meaningful portion of that experience spent supporting non-standard or specialized environments (laboratories, manufacturing, healthcare clinical environments, broadcast, or similar settings where standard corporate IT practices must be adapted).
Demonstrated experience supporting users and systems in environments where rebooting, re-imaging, or applying patches on demand is not an acceptable approach, and where coordinated change windows are required.
Experience working in close partnership with networking, infrastructure, or operational technology teams on shared systems and boundary handoffs.
Strong written and verbal communication skills, with the ability to explain technical concepts to scientists, engineers, and executives in language appropriate to each audience.
Willingness and ability to work on-site at Lila's laboratory locations on a regular basis; this is not a remote role.
Technical Expertise
Strong Windows administration skills: domain join, group policy, drivers and networking stack, advanced troubleshooting; working comfort with macOS and Linux as they appear on laboratory benches.
Solid networking fundamentals: VLANs, DHCP, DNS, switch port configuration, Wi-Fi troubleshooting, and the ability to read packet captures when vendor diagnostics fall short.
Experience with modern endpoint management platforms such as Microsoft Intune, JAMF, Addigy, or SCCM, including the judgment to know when standard policies should not be applied to specialized equipment.
Identity and access administration experience with Okta, Active Directory, Entra ID, or equivalent SSO platforms; comfort making informed decisions about local vs. domain accounts on specialized equipment.

Preferred

Direct experience in a life sciences, biotechnology, or pharmaceutical laboratory environment, particularly one with automated laboratory equipment (liquid handlers, plate readers, sequencers, robotic arms, or similar).
Exposure to operational technology (OT) or industrial environments, PLCs, SCADA, building automation systems, or Purdue Model concepts.
Familiarity with SD-WAN platforms (e.g., Cato Networks), OT asset visibility and vulnerability platforms (e.g., Claroty, Tenable OT), and OT-aware security frameworks (IEC 62443, NIST SP 800-82).
Experience supporting environments subject to GxP, 21 CFR Part 11, ISO 9001, or comparable quality/regulatory frameworks.
Experience building or maintaining standardized device catalogs, golden images, and secure onboarding workflows for specialized equipment.
Industry certifications such as CompTIA Network+ or Security+, Microsoft 365 Certified, ITIL Foundation, or Global Industrial Cyber Security Professional (GICSP).
Personal Attributes
Disciplined and methodical, with a strong preference for understanding root cause over applying quick fixes.

Lab IT/OT Systems Administrator

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Lila Sciences

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