Illumio Professional Service Consultant at Illumio guides clients through integration, deployment, and management of the Illumio product suite. The role involves technical consulting, scripting, and collaboration with client and internal teams.
Responsibilities
Act as a trusted advisor for clients, assisting them with the integration of Illumio into their environments.
Manage deployments and upgrades of the Illumio platform, ensuring successful implementation by coordinating timeframes and required resources.
Conduct technical reviews and provide guidance on change preparation for Illumio deployments.
Assist in the development of Illumio-specific API scripts to enhance service deployment, monitoring, and management.
Provide best practices, documentation, and recommendations for optimizing the use of Illumio.
Prepare and maintain project documentation throughout the engagement.
Collaborate with the IT Security, Security Tooling, and Security Operations teams to support Illumio-related security initiatives.
Monitor and troubleshoot the Illumio deployment, addressing anomalies and performance issues.
Serve as the primary interface between client teams and Illumio’s product and support teams.
Provide metrics and reporting on the Illumio deployment’s effectiveness.
Support internal teams with integration documentation and assist with security ruleset and policy development.
Facilitate testing and validation of the Illumio platform for client service teams.
Qualification
Required
3 plus years of consulting or advisory experience
Strong experience with Linux (CentOS/Red Hat preferred) and Windows Server platforms
Experience with cloud computing service provider models (AWS, Azure, GCP, OCI)
Experience with container platform architecture (Kubernetes, OpenShift)
Experience with automation and scripting tools (Bash, Python, Ruby, Chef, Puppet, Ansible)
Expertise in networking concepts including network flows, protocols, and application security