Head of Technical Success, HR Business Partner – Go-to-Market
San Franciscofull time
On Site
senior
$260k–$320k
H1B: yes
OpenAI HR Business Partner leader role owning people strategy for Technical Success at OpenAI. Responsible for leading HRBP team, advising senior leaders, and driving organizational design and talent development.
Responsibilities
We’re looking for an experienced HRBP people leader to own the people strategy for Technical Success. Reporting to the Head of Go-to-Market HR Business Partners, you will lead and develop a team of HRBPs and serve as the primary people partner to Technical Success leadership.
You’ll translate business priorities into organizational and talent plans that help technical and customer-facing teams scale. Working with regional HRBPs, you’ll connect the global people strategy with local needs and country context.
This is a player-coach role, consistent with how we lead at OpenAI. Alongside managing and developing your team, you’ll directly support a small client group as we build out the team. You’ll balance hands-on business partnership with setting direction, strengthening your team’s judgment, and building capacity for growth.
Lead and develop the HRBP team. Set clear priorities and ownership, provide candid feedback, create development opportunities, and hold a consistent standard for performance.
Own the people strategy. Partner with leaders, Recruiting, and Finance on organizational design, workforce planning, critical capabilities, hiring priorities, and management capacity.
Advise senior leaders. Bring an independent point of view, challenge assumptions constructively, and guide decisions about talent, structure, and team effectiveness.
Strengthen leadership and talent. Coach managers, build succession plans, and establish clear role expectations, career paths, and consistent performance practices across Technical Success.
Lead organizational change. Help teams navigate evolving structures, roles, and customer coverage models with clear communication and thoughtful transitions.
Connect business and People partners. Work across Sales, Partnerships, Forward Deployed Engineering, Product, and Engineering, and with People specialists and regional HRBPs, to address shared needs and clarify ownership.
Use evidence to improve outcomes. Combine workforce data, employee feedback, and business context to identify issues early and measure progress on performance, engagement, and retention.
Scale effective HRBP practices. Build practical tools and repeatable approaches, using AI and automation thoughtfully while preserving human judgment in consequential people decisions.
