Respond quickly and effectively to high volumes of inbound marketing leads, including trial sign-ups, demo requests, webinar attendees, and website chats.

Qualify inbound leads through active listening and discovery calls, understanding customer pain points and aligning them with New Relic’s solutions.

Collaborate with Marketing and AEs to provide feedback on lead quality, campaign effectiveness, and ensure a seamless handoff of qualified opportunities.

Manage and organize your pipeline diligently, ensuring strict adherence to lead response SLAs (Service Level Agreements) and maintaining impeccable CRM hygiene.

Exceed daily, weekly, and monthly metrics, including qualified meetings booked and pipeline contribution, while delivering a stellar, frictionless customer experience.

This role requires

1+ years of sales experience, preferably in a high-volume outbound prospecting role.

Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment.

A passion for sales, with aspirations to grow into a closing role.

Strong communication skills (written and verbal) with the ability to engage prospects at all levels.

Comfort with cold calling and a track record of exceeding targets.

Critical thinking skills to analyze customer needs and tailor messaging effectively.

Associate Sales Development Representative (Inbound)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Newrelic

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