Raft Forward Deployed Engineer at Raft serving as the technical liaison for forward-deployed customers in Huntsville, AL. Troubleshoot production systems and support containerized applications in Kubernetes.
Responsibilities
We're seeking a talented Forward Deployed Engineer to serve as the technical face of our organization in Huntsville, AL. This role combines deep engineering expertise with strong interpersonal skills to support mission-critical production systems in a forward-deployed environment. You'll be the go-to technical expert for our customers, troubleshooting complex system issues and ensuring operational excellence.
Serve as the primary technical liaison between our engineering teams and forward-deployed customers
Troubleshoot and debug production systems at the system level, ensuring maximum uptime and performance
Deploy, maintain, and support containerized applications in Kubernetes environments
Provide expert-level technical support for CICD pipelines and container orchestration platforms
Diagnose and resolve complex technical issues across diverse technology stacks
Collaborate with backend engineering teams to implement solutions and improvements
Support operational deployments and maintain system reliability in production environments
Interface directly with customer stakeholders in secure environments
Qualification
Clearance Requirements
Required
Strong engineering background with proven experience deploying and supporting production systems
Solid understanding of software engineering principles and practices
Hands-on experience with Kubernetes debugging and troubleshooting
Expertise in CICD tools and methodologies
Demonstrated ability in system-level debugging across multiple platforms
Broad technical knowledge spanning various technologies and architectures
Excellent communication skills with ability to interface effectively with technical and non-technical stakeholders
Outgoing personality with strong customer-facing capabilities
Preferred
Prior experience working in SCIF environments or with cleared customers
Previous INDOPACOM experience or familiarity with the region
