What will I be doing?

Own the strategic deal review process for Fin s largest enterprise opportunities, including non-standard pricing, multi-product bundles, multi-year commitments, and complex negotiation cycles.

Partner directly with senior Sales leadership, Finance, Product, and Legal to structure enterprise deals that balance growth targets, margin goals, and long-term customer value.

Design, implement, and continuously refine deal governance frameworks — including pricing guardrails, approval workflows, and escalation policies — that scale with the business.

Lead the evolution of the quote-to-order process and CPQ tooling, driving automation and efficiency improvements that reduce enterprise sales cycle times and minimize friction.

Translate complex deal data into clear commercial narratives and recommendations that inform executive decision-making, pricing strategy, and Go-to-Market planning.

Identify and act on trends in enterprise deal flow, win/loss patterns, and pricing outcomes to proactively surface risks and opportunities to leadership.

Serve as the senior subject matter expert on enterprise deal structuring, contract terms, and commercial policy — building organizational knowledge and driving consistency across regions and segments.

Partner with cross-functional teams (Sales, Revenue Operations, Finance, Legal, Accounting) to align strategy, goals, and execution.

What skills do I need?

Bachelor s Degree.

7+ years in Deal Desk, Revenue Strategy, or Sales Operations supporting enterprise sales in a high-growth SaaS or AI company.

Senior Deal Desk Manager

Responsibilities

Benefits

Company

Intercom

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