Lead moderation projects focused on enhancing the accuracy and eligibility of our published content.

Implement innovative moderation techniques and tools for improving the reliability of our content.

Identify, analyse, and moderate content to ensure compliance with guidelines and policies. implementing strategic content improvements.

Directly contribute to KPIs related to content moderation accuracy, response times, and user satisfaction.

Regularly report on individual performance metrics and contribute to team goals by identifying areas for improvement in the moderation process.

Participates in discussions and projects within the Trust Safety team, focusing on direct contributions to shared objectives and learning from experienced team members.

Communicate moderation actions and guidelines effectively within the Trust Safety team, contributing to internal meetings with clear and concise input on daily moderation challenges.

Produce detailed reports on moderation activities and outcomes.

Contribute to the internal documentation of moderation processes, ensuring these resources are accurate and easy to understand for team use.

Use database querying and data analysis skills to track and report on key metrics and analyze content trends

Drive execution of projects and product ideas to increase the efficiency of tools, enhance automation, and improve quality using relevant metrics

Identify, quantify, and articulate impact and resolutions of bugs and other improvements

Lead Content Specialist

Responsibilities

Benefits

Company

Tripadvisor

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