Payments Operations Manager, Strategy & Delivery at Cardless · LumiJobs · LumiJobs

Responsibilities

Cardless builds credit card programs that power some of the most beloved brands in the world. Behind every cardholder experience is an operational foundation that has to work reliably, efficiently, and at scale.
We're hiring a Payments Operations Manager, Strategy & Delivery to help build and evolve that foundation as our programs grow. If you're the kind of person who is driven by complexity, loves untangling operational problems, and wants to leave a system better than you found it, this role was built for you.
This is a high-impact IC role with real ownership. Operating across card operations, external partners, systems, tooling, and strategic initiatives. You'll work cross-functionally with Product, Engineering, Finance, Compliance, Fraud, and external partners (processors, issuing banks, and networks) to improve how our payments operations scale. From launching new programs to automating workflows and building operational infrastructure, you'll help shape how Cardless supports millions of cardholders.
Before You Apply
A few things worth knowing:
This is an IC role. You won’t have direct reports, but you’ll own high-impact initiatives and drive outcomes across teams and partners.
We work in the office 5 days a week. We know that’s a dealbreaker for some people, and that’s okay.
We move quickly and operate with imperfect information. You should be comfortable making decisions, creating structure, and driving progress in ambiguous environments.
Fintech complexity is real. Credit cards sit at the intersection of product, compliance, fraud, banking, and customer experience. You’ll need to become fluent in how these systems interact and use that understanding to improve how we operate.
If that sounds like your kind of work, keep reading.
You’ll help scale the operations that support Credit Card programs people know and love - including partnerships like Coinbase, Bilt, and Qatar Airways.
Scale Operational Infrastructure: Build and evolve the systems, workflows, and processes that power payments operations, keeping pace with growing transaction volume, program complexity and the demands of a maturing business.

Payments Operations Manager, Strategy & Delivery

Responsibilities

Qualification

Required

Benefits

Company

Cardless

More roles at Cardless