Powerx Field Service Manager at POWERX provides strategic leadership and coordination of the Testing Department. The role focuses on achieving optimal performance and fostering professionalism and customer support.
Responsibilities
Operational Oversight
Assist the Operations Manager in overseeing the day-to-day operations of the Testing Department.
Prepare reports and debriefs for Operations.
Coordinate with other technical departments to achieve the best overall service and productivity.
Promote an uncompromising safety culture within the department.
Assist with answering technical questions from customers, sales personnel, subcontractors, or vendors.
Training and Development
Perform classroom and on-the-job training for Testing Department personnel.
Ensure proper methods and procedures are documented and consistently utilized.
Guide and mentor subordinates in achieving their highest credentials and the best possible proficiency in their respective fields.
Present technical presentations during training meetings.
Assist with onboarding of new technicians and participate in stay and annual performance reviews of technicians.
