Network Engineer (Starlink Community Gateway)

Redmond, WAfull time

Remote

entry

$125k–$150k

H1B: no

SpaceX The Network Engineer for Starlink Community Gateway defines, builds, and deploys product features to enhance global connectivity. This role involves working directly with hardware and customers to improve performance and resolve technical issues.

Responsibilities

Work directly with the Community Gateway hardware and customers to improve performance, reliability, and to resolve technical issues when they arise
Provide sales teams with pre-sales support, acting as the technical subject matter expert and engineering representative for Community Gateways in customer interactions and proposal review
Develop processes and guides to streamline customer integration with the Starlink network and equipment
Collaborate with hardware, software, network, and business operations teams to define and implement product requirements and capabilities that address Community Gateway customer needs
Directly support activation of new installations from initial connectivity through customer integration and scaling
Travel to customer sites for to support installation, troubleshooting, and integration of Community Gateway systems

Qualification

Understanding of backhaul

Required

Bachelor's degree in an engineering or STEM discipline; OR 2+ years of professional networking experience in lieu of a degree
1+ years of networking experience deploying enterprise network solutions and/or cloud & web-scale networks
Professional experience with the deployment of networking hardware (Routers, Modems, Switch, Firewalls, etc..)

Preferred

Background in network engineering and deploying network technologies in customer environments including:
Understanding of core networking concepts from layer 1 through layer 3 and network protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc.
Knowledge of routing technologies (such as MPLS, SD-WAN, SATCOM, etc) and WAN architectures
Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc
Ability to perform network troubleshooting including analyzing customer network captures and Starlink hardware telemetry to root cause network integration issues
Ability to identify technical improvements in support of a mission and coordinate an interdisciplinary team to deliver
Experience in software engineering or experience directly working with software engineering teams
Experience at an early-stage technology startup or program that scaled rapidly