Hardware Reliability Technician, Root Cause (Starlink)
Bastrop, TXfull time
Remote
entry
H1B: no
SpaceX Hardware Reliability Technician at SpaceX responsible for ensuring reliability and quality of Starlink user terminals through manufacturing, test, and installation. Performs root cause analysis and supports quality management systems.
Responsibilities
Communicate and resolve quality issues impacting Starlink products in a timely and effective manner
Document production non-conformances accurately and in accordance with established procedures
Support the maintenance and continuous improvement of quality management system policies and procedures
Participate in root cause investigations on Starlink products to identify and eliminate sources of defects
Perform field return triage and conduct root cause analysis on returned hardware
Execute PCB solder rework and X-ray inspections to support root cause analysis and MRB disposition
Support production teams during critical containment actions and quality alerts
Assess production processes for compliance with company standards and applicable industry requirements
Qualification
Self-motivatedADDITIONAL REQUIREMENTSMust be willing to work all shifts
Required
High school diploma or equivalency certificate
1+ years of experience working in a production, mechanical, or manufacturing environment
Preferred
2+ years of quality experience in a manufacturing environment
Experience performing root cause analysis on electrical systems and PCBAs with expertise in diagnosing and resolving issues related to solder joint quality, component failures, and manufacturing/assembly defects
Bachelor's degree in a technical or engineering field
Experience working with root cause/corrective action systems
Self-motivated, proactive, and experience managing multiple priorities and tasks
Practical experience working within quality management systems (ISO 9001)
ADDITIONAL REQUIREMENTS:
Must be willing to work all shifts, overtime, and weekends, as needed
