SpaceX Data Center Specialist at SpaceX responsible for deploying, troubleshooting, and repairing hardware at Starlink Points of Presence worldwide. Travels internationally and domestically to maintain and scale the Starlink network infrastructure.
Responsibilities
Augment, deploy, troubleshoot, and repair hardware at Starlink PoP colocation sites worldwide.
Travel internationally and domestically to resolve hardware issues affecting Starlink user service and deploying new hardware to scale our worldwide network
Diagnose failures within fiber optic circuits and execute repairs to bring system back to full operation
Rack and stack router and server hardware on designated locations around the world
Install servers and upgrade/replace parts of the servers following MOPs
Investigate and resolve issues with onsite commercial network and routing hardware
Improve existing, and create new, training documentation for continuous improvement of team skills
Coordinate the shipment and logistics of equipment and parts to POP sites
Executing spare parts strategy to ensure availability and minimize downtime
Coordinate and perform data center site surveys for potential new POP sites
Perform wireless validation surveys for VIP events and Global market access support
Qualification
Meticulous attention to detailAbility to readExperience installing
Required
High school diploma or equivalency certificate
2+ years of experience troubleshooting hardware or IT equipment in the IT or telecom industry
Preferred
Strong knowledge of standard computer skills: MS Office, Visio, and web applications
Meticulous attention to detail, standards, and documentation
Ability to read, understand, and follow MOPs
Experience working with fiber optics network: installation, test, troubleshooting, and repair; using fiber optic test equipment (OTDR, OLS, OPM, VFL)
