Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role.

Strong written and verbal communication skills; able to work effectively with engineers and stakeholders.

Willingness to participate in an on-call rotation and lead/assist in incident response

Skills & Knowledge

5+ years of experience in software development and/or Linux systems administration in production environments.

BS in Computer Science or equivalent experience required.

Hands-on experience with Kong API Gateway or similar enterprise API gateway technologies.

Operate and troubleshoot the gateway in production: routing/services, plugins, TLS/cert management, authn/authz, and performance/latency tuning.

Own lifecycle and reliability practices: upgrades and configuration changes (IaC/GitOps), safe rollouts/rollback, monitoring, etc.

Hands-on experience with Service Mesh technologies such as Istio, Linkerd or Kuma.

Strong understanding of traffic management concepts, including routing, retries, timeouts, circuit breaking and traffic shifting (canary, blue/green)

Familiarity with mTLS, service-to-service communication, and zero-trust networking principles

Site Reliability Engineer II

Responsibilities