Robinhood Customer Experience Representative at Robinhood handling a range of customer needs including equities, margin, and options trading. Deliver support via phone, email, and chat.
Responsibilities
Available Shifts
Monday - Friday 8:00am-5:00pm ET
Monday, Tuesday, Thursday, Friday 9:00am-8:00pm ET
Sunday - Thursday 7:00am-4:00pm ET
Sunday - Thursday 3:00pm-12:00am ET
Sunday - Thursday 11:00pm-8:00am ET
Tuesday - Saturday 7:00am-4:00pm ET
Tuesday - Saturday 3:00pm-12:00am ET
Tuesday - Saturday 11:00pm-8:00am ET
This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 10-week onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
Delivering an outstanding customer experience for customers through phone, email, and chat channels
Qualification
Active FINRA Series 7 LicenseActive FINRA Series 63 LicenseExcellent customer service skills
