Gusto Senior Product Manager for Tax Payments and Filing at Gusto, focused on delivering AI-powered product solutions for small and medium businesses. Responsible for prototyping, automating, designing, and shipping products with AI as a co-builder.
Responsibilities
Every employer has to pay and file its taxes correctly and on time: to the right agency, the right form, the right day. At Gusto, our Tax Payments & Filings team owns that promise for more than 500,000 businesses and millions of employees, moving billions of dollars to federal, state, and local agencies. You'll join the team building the tooling, automation, and AI-enabled systems that keep Gusto ahead of constant regulatory change, working shoulder-to-shoulder with the Operations and Compliance teams who are your primary customers and the engineers who know this domain deeply. It's high-leverage, deeply technical product work at the core of what makes Gusto trustworthy.
Ownership: Own the investment strategy for how Gusto gains leverage over tax compliance. Decide where the team places its bets, which capabilities to build, and how to sequence them for the biggest return, and set the long-term direction for where tax compliance at Gusto is headed. You'll make the hard tradeoffs about where we spend our time and resources and turn them into a clear plan the team can execute against.
North Star: Compliance that scales faster than Gusto grows: every customer's taxes handled correctly and on time, no matter how fast the rules change or how much volume we add,
Collaborate: Partner across Engineering, Design, Operations, Compliance, Legal, and CX to find where the real friction is, validate solutions, and build alignment. Your primary customers are internal, the Operations and Compliance teams, and your job is to make them dramatically more effective.
Make it happen. You're here to build, hand in hand with your team. You'll prototype, get into the weeds of tax, and use AI to ship scalable solutions faster than the rules can change. You'll turn the real complexity of tax into systems that just work, and you'll own the outcome end to end.
Here’s what we're looking for:
5+ years of hands-on product management experience, including ownership of internal-facing platforms, tooling, or operational systems.
A track record of driving leverage: building automation, tooling, or system improvements that removed real work.
Strong technical fluency and a genuine partnership with engineering, with comfort operating in complex codebases.
Experience in a compliance-driven or highly regulated domain, where correctness isn't optional and a government agency or regulator is effectively a stakeholder (ex. financial services, banking, insurance, tax, healthcare, or benefits).
Hands-on experience with AI and automation.
You use data to find the highest-leverage opportunities, set goals, and measure impact.
