Senior Product Manager, Platform Integrity

Bostonfull timeOn Site

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senior

$136k–$204k

H1B: yes

Klaviyo Senior Product Manager to own the strategy and roadmap for Klaviyo’s Profiles Platform, managing customer profile data structure, processing, and delivery. Collaborate with engineering and cross-functional teams to ensure data quality, scalability, and compliance.

Responsibilities

We’re looking for a Senior Product Manager to own the strategy and roadmap for Klaviyo’s Profiles Platform. In this role, you will define how customer profile data is structured, processed, and served across the platform. You’ll work at the intersection of data infrastructure, computed data, and scalability, ensuring that profile data remains trustworthy and performant as Klaviyo grows into more complex enterprise and global use cases. This is a high-impact platform role where your work will directly influence nearly every product team and customer experience. Please note that this is an onsite role that requires 5 days/week in our Boston office. Fully remote candidates will not be considered at this time.
How You’ll Make a Difference
Own the strategy and roadmap for Klaviyo’s core profile data system, including profile traits, transformations, and storage layers
Serve as the product owner for the source of truth for customer data across the platform
Partner closely with engineering to evolve profile data architecture and services at massive scale
Collaborate with the Identity, Data, and Consent teams to ensure accurate and unified customer records
Drive improvements in profile data quality, usability, and modeling for downstream consumers (segmentation, flows, analytics, AI)
Enable enterprise and global expansion by supporting data residency, compliance, and regional infrastructure requirements
Define and track key metrics around data quality, performance, and system efficiency
Building a computed properties platform to support derived traits (e.g., LTV, recency/frequency, propensity scoring)
Improving profile data modeling and transformations to make data more usable across the platform
Scaling ingestion systems to support billions of profiles and high-throughput workloads

Qualification

Familiarity with data modelingExperience with data residencyMassachusetts Applicants

Required

You have 6+ years of product management experience, ideally in platform, data infrastructure, or backend systems
You have experience working on data models, pipelines, or large-scale distributed systems
You are comfortable operating in highly technical environments and partnering closely with engineering
You have experience driving cross-team alignment across multiple stakeholders
You think in terms of systems and tradeoffs (scale, cost, performance, usability)
You can balance long-term platform investments with short-term product needs
You communicate clearly and can translate complex technical concepts into business impact

Preferred

Experience with customer data platforms (CDPs) or identity systems
Familiarity with data modeling, event pipelines, or storage systems (e.g., KVS, streaming ingestion)
Experience supporting enterprise-scale or high-volume systems
Exposure to AI/analytics platforms that depend on structured customer data
Experience with data residency, privacy, or compliance (e.g., GDPR, HIPAA)
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.