Assistant Property Manager

Atlanta, GAfull timeRemote

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H1B: no

Roofstock Assistant Property Manager at Roofstock responsible for managing a growing portfolio of rental properties and providing excellent service to investors. The role involves resolving complex challenges and collaborating across departments to ensure portfolio performance.

Responsibilities

Manage a portfolio in accordance with investors’ changing goals and objectives
Provide excellent customer service at all times to our investors
Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors
Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence
Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion
Build strong virtual relationships with all other Roofstock departments
Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement
Ability to discuss and cross-sell Roofstock real estate products
You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property
Assist investors with the purchase/sale of income properties
Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualification

Must have an active Real Estate LicenseCost and revenue management experienceExtreme attention to detailAtlantaTravel required

Required

Must have an active Real Estate License
Bachelor’s degree in business or related field, or equivalent experience
2+ years experience in residential or commercial property management, or real estate operations, required
Prior experience working directly with property ownership, a plus
Cost and revenue management experience, highly preferred
Tech savvy and experienced in working in a multitude of property management softwares
Extreme attention to detail
Excellent written and verbal communication skills
Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines
Thrives in a fast-paced and startup environment
Atlanta, GA, Bay Area, CA, or Portland, OR
Travel required: