Systems Engineer, Product Platform Tools at Cloudflare · LumiJobs

Responsibilities

The Product Platform Tools team builds and operates Cloudflare's internal support and admin platform - the foundation that customer-facing and operational teams across the company rely on to do their jobs. As a Systems Engineer on this team, you'll design and build the backend services, infrastructure, APIs, and integrations that power this platform at enterprise scale, working closely with both engineering teams and non-engineering stakeholders like Support, Legal, and Security (who depend on it daily). You'll need a deep curiosity for how Cloudflare works under the hood, a strong security and governance mindset, the ability to scale systems to meet the demands of a global organization, and the communication skills to bridge technical complexity with the real operational needs of diverse teams across the company.
Design, implement, and operate backend services, infrastructure, APIs, and integrations that form the core of Cloudflare's internal support and admin platform, built to scale with the demands of a large, globally distributed organization.
Partner with engineering teams across the company to onboard their support and admin applications onto the platform - understanding their requirements and ensuring smooth, well-governed, and scalable integration.
Work directly with non-engineering stakeholders - including Support, Legal, and Security teams - to understand their operational needs and translate them into reliable, maintainable, and appropriately scaled platform capabilities.
Own and continuously improve the platform's security and authorization posture, partnering with the Security and Legal team to ensure access control policies, governance requirements, and compliance standards are correctly implemented and enforced at scale.
Ramp quickly into unfamiliar and legacy codebases, build context across a wide range of Cloudflare systems, and make thoughtful improvements that reduce operational toil and improve platform reliability.
Participate in on-call rotations, respond to production incidents, and drive post-incident reviews to raise reliability and scalability standards across the platform.
Contribute to platform observability, developer experience, and engineering standards with broad impact across the teams that depend on this platform.
Desirable Skills, Knowledge, and Experience
Must-Have Skills
5+ years of professional experience building and operating production backend services at enterprise or large-scale organizations, with strong proficiency in Go and/or TypeScript.
Demonstrated experience in platform engineering, internal tooling, or support/admin systems — with direct experience supporting non-technical end users or customer-facing teams.

Systems Engineer, Product Platform Tools

Responsibilities

Company

Cloudflare

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