Responsibilities

As our first Forward Deployed Engineer, you will be the technical point of contact for customers in the field—owning integrations, onsite deployment work, and the translation of real-world operational needs into robust, scalable technical solutions. You’ll work hands-on with customer systems, troubleshoot complex environments, and rapidly prototype tools and integrations needed to make Realm successful in mission-critical settings.
This role is deeply technical and field-oriented—focused on making the product work seamlessly in demanding industrial and government environments. You’ll embed with users, uncover operational realities, validate technical assumptions, and ensure our technology performs reliably under real-world constraints. This is an ideal role for someone who enjoys building in messy environments, thrives on customer interaction, and takes pride in shipping solutions that matter.
Spend ~25% of your time onsite with customers across the US
Build a ground-truth understanding of customer operations—shadowing operators, analysts, and frontline teams to understand workflows, constraints, and integration requirements
Rapidly prototype tools and integrations in the field (“vibe-coding”) to validate ideas, solve urgent problems, and prove feasibility before handing off to engineering
Troubleshoot and diagnose complex operational or systems issues across varied and sometimes degraded environments
Translate field insights into clear technical requirements and integration specs for the engineering team
Lead all technical integration work, including APIs, data pipelines, hardware/software interfaces, and security/compliance-sensitive deployment setups
Work closely with engineering to ensure features, interfaces, and infrastructure align with real-world operational needs
Represent customer technical realities internally—ensuring feasibility, reliability, and operational constraints are deeply understood
Decompose ambiguous, real-world problems into well-scoped technical workstreams
Ensure customers succeed in mission-critical contexts by enabling smooth deployment, data flow, connectivity, and operational reliability

Forward Deployed Engineer - NYC at Realmalliance · LumiJobs

Forward Deployed Engineer - NYC

Responsibilities

Qualification

Required

Benefits

Company

Realmalliance

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