DoorDash Shift Lead at DoorDash DashMart manages warehouse and kitchen operations during assigned shifts. The role includes leading teams, maintaining inventory, and ensuring quality and safety standards.
Responsibilities
DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.
You’re excited about this opportunity because you will...
Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers.
Help improve operations: Contribute ideas to improve our quality and customer experience.
We’re excited about you because...
You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
You have a proven track record of success in food and beverage, warehouse, and/or retail environments.
You’re able to be on your feet and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50 lbs., depending on the needs of the specific site, and can operate a pallet jack and hand truck.
You have the ability and desire to obtain and maintain a food handling certificate. (DoorDash will provide this training)
Qualification
Physically able to lift up to 50 lbsHigh school diploma or GED equivalentCollege diploma
Required
Proven track record of success in food and beverage, warehouse, and/or retail environments
Physically able to lift up to 50 lbs. with or without accommodation
Ability to operate a pallet jack and hand truck
Ability and desire to obtain and maintain a food handling certificate
