Operations Support Associate (PST Hours, Remote Data Entry)

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Pairteam Operations Support Associate at Pair Team supports the Care Operations team by executing accurate data entry and monitoring patient program statuses. This remote role supports the full patient life cycle including enrollments, authorizations, reauthorizations, and disenrollments.

Responsibilities

Own key operational support initiatives that directly impact patient care delivery and health plan compliance
Complete critical data entry from internal care systems into health plan portals, trackers, and databases with exceptional accuracy
Process and monitor care management program authorizations, reauthorizations, and disenrollments to ensure patients maintain continuous access to care
Proactively track approvals and status updates (via fax, email, or SFTP) and communicate timely updates to the care team
Maintain daily management of fax and voicemail queues to ensure all items are processed and cleared
Support process improvement projects related to enrollment, documentation, and compliance auditing
Collaborate cross-functionally with Care Operations and Compliance teams to ensure data integrity and timely submission of authorizations
Contribute to ad hoc projects that enhance workflow efficiency and ensure accurate reimbursement for services rendere

Qualification

ReliableBecause We Value YouCompetitive compensationComprehensive health

Required

1+ years of healthcare operations or administrative experience in a fast-paced environment
Proficiency in Google Sheets or Microsoft Excel is required
Strong data entry accuracy and time management skills, with a commitment to maintaining 100% accuracy in all submissions
Excellent attention to detail and ability to manage multiple high-volume workflows simultaneously
Comfort navigating technology platforms such as Google Suite, Slack, and data management tools (e.g., Looker or comparable systems)
Ability to adapt quickly as priorities shift across different projects and health plans
Excellent written and verbal communication skills and a collaborative working style
Reliable, HIPAA-compliant workspace with a stable internet connection
Dedication to supporting underserved populations and improving access to high-quality car
Because We Value You
Competitive compensation: $22-$23
Comprehensive health, vision & dental insurance

Benefits

Medical
Dental
Vision
401(k)

Company

Pairteam

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Source: greenhouse

Active within the past hour

Remote-friendly

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