Manager, Premium Support

Required

• Minimum of 3 years of experience as a Data Quality Program Leader, Data Reliability/Governance Program Manager, or equivalent senior-level role.
• Minimum of 2 years of direct, hands-on experience as a key Champion or Stakeholder of Collibra Data Quality & Observability.
• Practical fluency in core data quality concepts, quality dimensions, rule design, DQ scoring, monitoring and alerting, data observability, and remediation workflows.
• Proven ability to engage customers in a highly consultative manner, establishing immediate credibility and fostering long-term strategic relationships.
• Exceptional presentation and facilitation skills, with the ability to command and influence a room of diverse stakeholders, from technical teams to executive leadership.
• Superior written and verbal communication skills, capable of articulating complex concepts clearly and persuasively.
• A bachelor’s degree or equivalent related working experience is required.
• Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
• This position is not eligible for visa sponsorship.
• Strong ability to discover and work with use cases to help customers implement solutions. This process requires reflective listening, capturing the essence of the problem, and offering a proposed solution.
• Ability to read and write Structured Query Language (“SQL”) in the context of DQ rules.
• Understanding of data outliers, patterns, duplicates, and valid values (ranges, etc.).