Manager / Senior Manager, Tax AI Delivery & Implementation (Sales & Use Tax)

Required

• Comfortable personally working through tax research, large data sets, product testing, output review, and issue diagnosis; not just managing the work from a distance.
• Strong hands-on project ownership: can run multiple concurrent implementations, drive details, unblock issues, and keep work moving against real deadlines.
• Strong communication skills, with the ability to work effectively across technical and non-technical teams.
• Comfortable independently leading customer and partner relationships, including with tax, finance, and IT stakeholders.
• Technical background is not required, but the candidate should be technology-savvy, curious, and comfortable working closely with product and engineering teams.
• Willingness to travel for customer meetings, implementations, and team gatherings.
• Technology / Software: Deep experience with indirect tax in software, SaaS, and digital businesses, including state-by-state SaaS and electronically delivered software taxability, digital goods and digital services rules, bundled and mixed transactions, subscription and usage-based billing, marketplace facilitator obligations, and high-volume transaction data across many jurisdictions.
• Manufacturing: Deep experience with indirect tax in manufacturing and industrial environments, including manufacturing and machinery & equipment exemptions, R&D and pollution control exemptions, direct pay permits, resale versus consumption analysis, use tax accrual on consumables and MRO purchases, procurement and ERP purchasing flows, and multi-plant, multi-state footprints.
• Generalist Across Many Industries: Broad experience across a wide variety of industries such as retail, distribution, technology, manufacturing, telecom, construction, services, and marketplaces, with a demonstrated ability to ramp quickly on unfamiliar fact patterns and apply sound judgment in a new industry without a long runway.
• Comfortable operating in environments where processes, products, and answers are not always fully defined; focuses on solving problems and improving outcomes rather than becoming frustrated by ambiguity.
• Comfortable sharing opinions, challenging assumptions, and engaging in healthy debate. Advocates ideas with conviction, stays open to other perspectives, and supports decisions even when a different approach is chosen.
• Curious and adaptable, with a genuine interest in learning new technologies, industries, and ways of working.