As an Enablement Operations Manager, you will own the operational infrastructure that enables our programs to run efficiently and consistently at scale, with a primary focus on supporting Technical Solutions Enablement.

This role is ideal for someone who enjoys building scalable systems and processes, improving how work gets done, and creating the operational foundation that enables high-performing teams.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Support the operational processes, governance, and enablement systems that support Technical Solutions Enablement.

Manage the operational delivery of enablement platforms and processes, including project management, learning management systems, content management systems, reporting, and program support.

Execute the knowledge management operating model, including taxonomy, publishing standards, content lifecycle management, and discoverability.

Establish and maintain operational processes, templates, documentation, and standard operating procedures that improve consistency, scalability, and execution quality.

Manage intake workflows, work tracking, operational handoffs, and execution visibility across the Technical Solutions Enablement portfolio.

Manage business requirements for enablement platforms, workflows, automation, and reporting in partnership with the Enablement Systems & Analytics team.

Maintain operational reporting that provides visibility into participation, completion, certifications, utilization, compliance, and operational health.

Partner with the Enablement Systems & Analytics team to continuously improve operational reporting, analytics, and system capabilities.

Support the rollout, operationalization, and governance of new tools, systems, and operational processes.

Enablement Operations Manager, Technical Solutions

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Datadog

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