The Global Social Listening & Insights Manager plays a critical role within the operation of our in-house agency, draftLine, bridging the gap between data and creativity. The position is responsible for leveraging social listening, digital analytics, and cultural trend spotting to unlock opportunities for AB InBev and our Global Brands (Corona, Budweiser, Stella Artois, Michelob ULTRA). Proactively staying on top of the latest in the digital and cultural landscape, as well as gathering consumer and category insights, this team member will deliver actionable insights and reporting that empower marketing teams to make stronger data-driven decisions.

Key Accountabilities of Position

Social Listening Analysis: Monitor and track social media conversations, identifying opportunities and trends that impact our brands and industry

Social Insights Generation: Synthesize social listening and digital analytics learnings and deliver actionable insights that can impact brand marketing activity

Cultural Trend Identification: Monitor and report on cultural trends driving engagement across social platforms

Category Analysis: Alongside traditional Insights team, monitor alcohol category developments across social & traditional media, identifying shifts in consumer and brand behavior & dynamics

Traditional Media/PR Tracking: Analyze and report on PR and earned media performance for ABI and its brands using media monitoring tools

Cross-Functional Collaboration: Work seamlessly with internal team members across Strategy, Creative, and Brand, as well as with external partners

Data Storytelling: Generate clear and concise learnings from social tools with a strong ability to communicate with key stakeholders

Tools Optimization: Ensure mastery of social listening and analytics tools suite while actively monitoring the landscape for potential improvements

Benchmarking: Conduct regular industry and competitive analysis to provide context and insights into marketing strategies

Global Social Listening & Insights Manager

Responsibilities

Qualification

Required

Benefits

Company

Abinbev

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