Head of Non-Production Operations, Facilities

Long Beach, CAfull timeOn Site

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senior

$145k–$210k

H1B: no

Trueanomalyinc The Head of Non-Production Operations, Facilities leads teams and vendors managing workplace operations including office management, culinary, janitorial, and groundskeeping. They own the full OPEX budget, forecast rigorously, and partner with Real Estate and Development Planners to drive operational efficiency.

Responsibilities

Lead and develop operations teams across multiple workplaces to support ongoing day-to-day needs, including office management, culinary/snacks, janitorial, groundskeeping, and related services. Define and own third-party vendor strategy across all service categories, ensuring consistent quality, reliability, and cost-effectiveness across the portfolio. Own the full OPEX budget for our workplaces, reporting out on forecast vs. budget regularly and surfacing cost-saving options. Partner hand-in-hand with the Real Estate team to define what work scope is the Landlord's responsibility versus ours. Partner hand-in-hand with Development Planners to develop long-term standards that support operational efficiencies downstream. Build scalable operations standards and processes that support growth into additional sites while maintaining a strong employee experience across all spaces. Support services within production areas as needed. Serve as a people leader and cross-functional partner inside and outside Facilities.

Qualification

People management experienceFamiliarity with office management

Required

7+ years of experience in workplace operations
People management experience, including developing and growing teams
Proven ability to own and manage a full OPEX budget, including forecasting and cost-saving identification
Proven ability to define and manage third-party vendor strategy across multiple service categories
Experience partnering with real estate on lease scope (Landlord vs. tenant responsibilities)
Demonstrated ability to build scalable operations standards and processes
Track record of delivering a strong employee experience across multiple sites
Experience scaling a workplace operations function into new sites in a high-growth environment
Familiarity with office management, culinary, janitorial, and groundskeeping service categories

Preferred

Experience supporting secure environments
Experience supporting services within production or manufacturing areas
Work Location - This position will be onsite 4 to 5 days per week at our Long Beach, CA facility